IT SUPPORT NORWICH

Are you looking for a trusted IT Support partner in Norwich?

We have the market leading Managed IT Support package that comprises of everything your business needs. From mitigating cyber security risks, and improving business efficiency.

Get a Managed IT Support quote for your Norwich business.

Providing first class IT Support to these Norwich businesses

Does your IT Package have everything we include?

Making your IT better...

Not getting much from your current IT Provider?

We provide more than just support, our clients get first-class service and our market leading package.

Our USP - Uncontested Service

By keeping our clients per technician ratio low, it allows us to provide the best and fastest service to your business. It also allows us to make suggestions and improvements proactively.

Unlimited IT Support in Norwich

Fully inclusive, onsite and remote IT Support for your business. We're always on hand to resolve issues quickly, letting you get back to what you do best.

Managed Email Signatures​

Struggling with inconsistent signatures on mobile or across your staff? We include Exclaimer as part of our package to solve this issue.

Quarterly Strategy Meetings​

Let's talk about where you're going, and how we can make technology meet those goals. By having regular meetings, we can be your strategic IT partner.

Proactive Device Management

Warranty Auditing & Tracking

Service Level Agreement (SLA)

Vendor Management (e.g. Sage)

Can your Norwich IT Support provider do this?

Look at our key statistics in the last 7 days (updated 08/07/22).

16 mins

Avg. response time

37 mins

Avg. resolution time

100%

Customer satisfaction

Free Cyber Essentials Certificate

Cyber Essentials is a Government (NCSC) framework to help protect your business against most common cyber attacks. At no additional cost, we will assess and remediate your business to achieve the certification.

Signature Security Blueprint

We take all of our clients through our Security Blueprint, which has been adapted from the NCSC and CIS guidance but with our twist. It hardens your business against most open doors.

Securing your business as standard...

Our IT Support Package has security baked in, to protect our Norwich clients.

From implementing our security blueprint, to regularly making improvements – it’s more than just installing anti-virus.

Company Password Manager​

Everyone will recieve a secure password manager, which will allow them to store, share and create passwords safely. It will also auto-fill passwords, and 2FA codes making sign-ins a breeze.

Microsoft 365 Backups/Monitoring

All our Microsoft 365 tenants are monitored with our 24/7 security operations centre. We also have you covered should you accidentally delete or lose files as we backup emails, files and even Teams as part of our package.

Data Breach Monitoring​

We keep an eye on the dark web, to make sure your data isn't one of the 8 billion breached passwords or personal information (PI). If found, we will act immediately to secure your accounts.

Enterprise Endpoint Protection (AV/DNS)

Automated Patch Management

Microsoft 365 Backup Management

Microsoft 365 Monitoring

Why work with us?

Painless Migration

Moving IT Providers may seem stressful, however, with us we make it a breeze. We do all the heavy lifting for you - sit back and relax.

First Class Service

We're here to give your business the best partnership possible. From day to day support, to long term strategy and planning.

Premium Tools & Systems

Investing heavily in leading tools and systems, such as IT Service Management (ITSM) to better support your business.

When was the last time your technology or IT Support provider delivered for your business?

Book in a no obligation call today, so we can learn more about your business and what issues you face currently.

If we’re a good fit, you’ll soon be getting first-class IT Support for your Norwich business.

Come visit us

Rosebery Business Park
Poringland, Norfolk, NR14 7XP.

Give us a call

01603 980260

Send us an email

hello@snap-it.co.uk

snap it
5.0
Based on 22 reviews
powered by Google
Eve ShiptonEve Shipton
09:36 04 Aug 22
Always super helpful and willing to help no matter how small the issue is! Genuinely lovely team
RobertRobert
14:44 08 Jul 22
The organisation needed an urgent "group" email address created for regulatory compliance & practicality. Within 30 minutes this was completed and to the required spec. Great Service.
Nathan PearsonNathan Pearson
14:16 15 Jun 22
I recently engaged Snap IT to migrate my Google Workspace to Exchange 365. I could not have been more blown away by Alex's professionalism and attention to detail. I'm definitely trusting Snap IT with my IT going forwards.
Tom CampbellTom Campbell
14:33 13 May 22
Alex came and met us and carried out a review of our current business IT set up. He made all recommendations simple to understand and explained rationale behind each one of them. We now have ongoing support from Alex which is responsive and effective in rooting out any small issues we may have. We needed to update some equipment and Alex also took care of this at a really reasonable price. I would highly recommend Alex to any businesses looking for ongoing IT support or if, like us, you had got a bit out of your depth with IT and didn't understand the risks of poor IT systems & equipment. His knowledge is fantastic and he is very reasonably priced for the quality of the service he provides. Thank you Alex for all of your excellent work in remodelling our IT and making it all work for us.
James SharpJames Sharp
08:58 28 Mar 22
So I have been using ITCOR for the last 6-8 months and what can I say, Alex has been amazing with everything. I can be honest I have called him many times to ask about programmes to installing PCS everything have been fast and really positive. A 5 star services and even when really busy always makes time for his customers.
MB Plant and CivilsMB Plant and Civils
11:52 16 Dec 21
Alex and his team are always friendly and helpful with any query or issue that we have. Whenever we contact them for something it is dealt with quickly and efficiently, which means we have very little down time whilst issues are being resolved. Alex recently suggested that we move from a current system to something new, and once we agreed, he had it set up for us within a few days. The new system is a huge improvement for us and allows us to be more efficient in our work.
David StorerDavid Storer
18:08 14 Dec 21
Alex and the team have been very helpful to give our companies the it support and putting systems in place to allow us to grow the business and give our customers value in what we offer.I highly recommend their expertise to anyone a quality service givenThanks you
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