IT Support

IT Support from a true partner

At Snap IT, our managed IT support services are firmly grounded in consultancy and not sales. We take pride in the relationships that we’ve built with our clients and act as a trusted advisor to ensure that they get the most from us and their investment in IT.

Managed Microsoft 365

Complete management and support for your Microsoft 365 environment and staff

OnSite / Remote

Our managed IT services are built to support your on-premise or 100% cloud based remote workforce

We're Pro-Active

While our engineers occasionally need their sleep, our 24/7 Helpdesk and Monitoring tools never do

Flexible Options

Fully outsourced or co-managed. We can complement your internal IT team or go it alone

IT Support, by People who care.

At the core of everything we do is our IT help desk. Accessible 24-hours a day, we’ll provide you with a personable service as we resolve your issues and answer your queries.

Remote management and monitoring systems provide our engineers with valuable information about the systems we support. This insight gives us the big picture require to deliver a pro-active support service.

Supporting you in the cloud.

The adoption of public clouds like AWS and Azure, as well as hosted cloud services like Microsoft 365, can introduce undesirable complexity and risk if not underpinned by a coherent integration strategy. 

By taking a holistic view of your entire IT estate, including areas of your IT that are managed by other providers, we’re able to apply the same IT support and management principles to on-premise and cloud infrastructure.


Managing your networks.

The most important element of your IT systems – if it’s down, so it everything else. That’s why we’ve invested in the tools required to give us full visibility in to the performance and health of on-premise and cloud networks.

Fully managed network services include availability monitoring, intrusion prevention and connectivity management. For clients looking for additional peace of mind, we can also undertake vulnerability scanning and penetration testing.

All seeing, all knowing. 24/7 Pro-active monitoring.

Our remote monitoring an management tools have eyes on your IT systems, 24/7. Through alerts to our engineers and self-healing automation we are able to resolve many issues before they become problems and impact upon your operations.

We do this by conducting a thorough analysis of your systems and applying custom monitors that alert us when things start to go wrong. We can monitor everything from laptops to mission critical servers and applications.

“Pro-active” is word that’s often used but rarely applied. This is a genuine Pro-active service.

We've got your back. Managed Backup & Security.

Ensuring that your networks an data remain sure is our primary focus. We can implement a robust data an security framework that includes fully managed anti-virus, backup and disaster recovery plan.

Our fully managed IT support services also include helping our client to develop a broader information security strategy. So if you don’t already have an internal information security policy in plase, we can help with that too.

Give your business an IT boost by getting in touch today

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